Frequently Asked Questions

In this section you will find some of the more commonly asked questions about our clubs. Find out everything you want to know about joining Premier Fitness and Mademoiselle Women's Fitness & Day Spas. Below, you will find information to help answer your questions about becoming a member. If you need any additional information we encourage you to visit any of our clubs, speak to one of our knowledgeable membership representatives, or browse our website.

  1. Can I try out the club before I join?
  2. How do I find the location closest to me?
  3. How much does a club membership cost?
  4. What is the minimum age to become a member?
  5. Can members bring guests to the club, and if so, how often?
  6. I am interested in corporate memberships for all of my employees. How can I get information on your corporate rates?
  7. How do I find out about the amenities, services and hours of the club I am interested in joining?
  8. How do I find out about new club locations opening soon?
  9. Can I purchase a short term membership for a friend as a gift?
  10. I’ve never exercised before. If I join, can the club help me with a fitness program, and will they teach me how to use the equipment?
  11. I’m on a budget. Can I pay for my membership monthly or do I have to pay for the full year up front?
  12. Can I freeze my membership if I cannot attend the club for a period of time?
  13. Am I obligated to a long-term contract when I join a Premier Fitness or Mademoiselle club?
  14. Who do I speak to if I have a question about my membership?
  15. I am interested in losing weight. Is there anyone at the club qualified to set up a diet for me?
  16. Do any of the clubs have racquetball, tennis or squash courts?
  17. If I join one Premier or Mademoiselle club can I use any of the other locations?
  18. How many times per week and for how long do I need to exercise to achieve effective results?
  19. Do you offer personal training?
  20. Do you offer swimming lessons at any of the clubs?
  21. Do all Premier and Mademoiselle clubs offer day care?
  22. I am over 60 years of age. Do you have any special programs for seniors?
  23. Do you have programs geared for High School athletes who require strength training and conditioning for specific sports?
  24. Do you offer programs for individuals who are 50 pounds or more overweight?

Awards

Premier Fitness Inc. was chosen as one of Canada’s 50 Best Managed Companies.

 

2009 Hamilton Spectator Reader's Choice Gold Winner